Staying safe takes time, and we are experiencing a 7-10 business day delay in standard shipping. Click here for more info ▸
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time. We at The Annie Selke Companies are committed to ensuring our customers' privacy on the Internet. We preserve and use your customer information in a manner that is intended to maintain the relationship and trust that we have with you.
By visiting www.annieselke.com and using or through any other program, activity, technology platform, technology application, or service that we offer you accept the practices as described in the following Privacy Notice.
We collect personal information, such as your name, email address, postal address, phone number, or credit card number when you visit our website, place an order online or by phone, use our App, save your information with us online, contact us with a question or concern, or participate in a contest, promotion or survey. We also collect anonymous information to help improve the content and relevancy of our website, enhance our customer service, personalize the content and layout for visitors, and generally enhance our customers' buying experience. We may wish to communicate with you from time to time via e-mail to provide you with information regarding your account. On occasion, the information gathered through the website might be used to customize your information or update you on new products or promotions. You may also contact us to update your address or let us know of changes.
We may use information to:
Fulfill your requests for products and services;
Offer products and services we believe may be of interest to you;
Customize the advertising and content that you see on our Services;
Facilitate use of our Services;
Manage your account and your preferences;
Analyze use of and improve our Services, products, and other services;
Identify and protect against fraudulent transactions and other misuses of our Services;
Enforce our conditions of use.
In the unlikely event of a sale or merger of The Annie Selke Companies or substantially all of its assets are acquired, customer information may be one of the transferred business assets.
As with many websites, we use "cookies" to obtain certain types of information when you access www.annieselke.com and affiliated websites. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive to enable our systems to recognize your browser. Accepting cookies allows you to take advantage of all features available on our websites. (The "Help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to prevent receiving cookies altogether.) We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our Website, App and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our marketing programs. We work with service providers that help us track, collect, and analyze this information.
Pixel tags may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. Information such as your gender, birthday, zip code, as well as other information, such as your preferred means of communication, is collected when you voluntarily provide this information. Unless combined with personal information, this information does not personally identify you or any other user of the Website. Aggregated personal information does not personally identify you or any other user of the Website.
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, "How do I contact you?", below.
For your convenience and information, our websites may contain links to other sites which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to, providing any personal information to any other website.
If you no longer wish to receive catalogs from Annie Selke, please click here or contact us at 877-586-4771. In order to remove you from our list, you must provide your name and mailing address as shown on your catalog. We will remove your name from our mailing list as soon as possible. Please keep in mind that you may receive another catalog before we are able to remove you from our mailing list. On occasion, we may share information from our catalog mailing list with our business partners. If you do not want your name and address shared with other organizations, contact us at 877-586-4771.
For questions about our policy, to make choices about receiving promotional communications, updates to your personal information, or to place an order, you can contact any of our brands by email, telephone, or postal mail:
125 Pecks Rd
Pittsfield, MA 01201
877 586 4771
The Outlet at Pine Cone Hill
800 442 8157
PRIVACY NOTICE PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT
THIS CALIFORNIA PRIVACY NOTICE APPLIES SOLELY TO USERS WHO RESIDE IN THE STATE OF CALIFORNIA (“YOU” OR “YOUR” OR “USER”).
THE CCPA PROVIDES CALIFORNIA RESIDENTS WITH SPECIFIC RIGHTS WHICH ARE EXPLAINED TO YOU IN THIS CALIFORNIA PRIVACY NOTICE IN THE FOLLOWING SECTIONS:
SPECIFIC DATA RIGHTS PURSUANT TO THE CCPA
THE CATEGORIES OF PERSONAL INFORMATION THAT WE COLLECT FROM YOU.
THE PURPOSES FOR WHICH WE USE YOUR PERSONAL INFORMATION
WHO WE SHARE YOUR PERSONAL INFORMATION WITH AND FOR THOSE PURPOSES.
YOUR RIGHT TO HAVE ACCESS TO YOUR PERSONAL INFORMATION, YOUR DATA PORTABILITY RIGHTS, AND YOUR DELETION REQUEST RIGHTS; AND HOW TO ACCESS THESE RIGHTS
NOTICE REGARDING SALE OF ANY PERSONAL INFORMATION TO A THIRD PARTY
NO CHANGES (ADDITIONS OR DELETIONS) BY YOU TO THIS CALIFORNIA PRIVACY NOTICE WILL BE ACCEPTED BY THE COMPANY. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS CALIFORNIA PRIVACY NOTICE, OR YOU DO NOT WISH YOUR PERSONAL INFORMATION TO BE USED PURSUANT TO THIS CALIFORNIA PRIVACY NOTICE, THEN YOU SHOULD NOT USE ANY COMPANY PROGRAM (INCLUDING WITHOUT LIMITATION THE COMPANY WEBSITE) AND YOU SHOULD NOT PROVIDE ANY OF YOUR PERSONAL INFORMATION TO THE COMPANY.
THIS IS A BINDING CONTRACT BETWEEN YOU AND THE COMPANY AND YOU SHOULD DOWNLOAD AND PRINT THIS CALIFORNIA PRIVACY NOTICE FOR YOUR RECORDS.
1. INFORMATION WE COLLECT
During a User’s access or use of the Company Website or any other Company Program, the Company may, either directly or by using its service providers, gather, collect, record, hold, distribute, share, disclose or otherwise use personal information or data about You which You provide to Us, as described in Section 1.1 below, or which is automatically collected, as described in Section 1.2 below (hereinafter collectively referred to as the User’s “Personal Information”).
1.1 INFORMATION YOU PROVIDE TO US.
We collect Personal Information that You provide directly to Us. For example, we may collect Personal Information from You if You:
In these instances, the types of Personal Information that We may collect from You includes:
1.2 INFORMATION AUTOMATICALLY COLLECTED.
When a User accesses or otherwise uses the Company Website or any other Company Program, We automatically collect certain Personal Information about You, including:
· Geo-location Data: Subject to any of Your device permissions, We (or our service providers) may be able to collect information about the precise location of your device or may gather other general location data based on GPS data, mailing address, and/or billing address (hereinafter collectively referred to as “Geo-location Data”).
· Social Media Information. If any of Our Company Programs offer any social media features, such as the Facebook Like buttons or similar social media interactive mini-programs, these features may collect Your Internet Protocol address, which page You are visiting on Our Company Program, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on Our Company Program. Your interactions with these features maybe governed by the privacy policies of the company providing it (see Section 8 regarding Third Party Sites).
1.3 EXCLUSIONS FROM PERSONAL INFORMATION
Personal Information does not include:
2. HOW WE USE YOUR INFORMATION.
2.1 PRIMARY WAYS WE USE YOUR INFORMATION. User’s Personal Information may be gathered, collected, recorded, held, or otherwise used by or on behalf of the Company (including by Our service providers) to provide, maintain, and improve our Services to You, including for the following purposes:
2.2 OTHER WAYS WE MAY USE YOUR INFORMATION. In addition to the above, Your Personal Information may be gathered, collected, recorded, held or otherwise used for the following additional purposes:
2.3 OTHER TERMS REGARDING THE USE OF YOUR INFORMATION.
2.3.1 We will use or share Your Personal Information only for the purposes as described in this Section 2 and in Section 3 herein, unless We reasonably determine We need to use it for another reason and that reason is compatible with the original purpose(s) described herein. For example, We consider de-identification, aggregation, and other forms of anonymization of Personal Information to be compatible with the purposes listed herein and in Your interest because the anonymization of such information reduces the likelihood of improper disclosure of that information. If We need to use Your Personal Information for an unrelated purpose, We will notify You and We will explain the legal basis which allows Us to do so.
2.3.2 PLEASE NOTE THAT WE MAY PROCESS YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE OR ADDITIONAL CONSENT IN COMPLIANCE WITH THIS CALIFORNIA PRIVACY NOTICE AND WHERE DOING SO IS REQUIRED OR PERMITTED BY LAW INCLUDING WITHOUT LIMITATION ANY SUBPOENA OR OTHER TYPES OF COURT ORDERS.
3. SHARING OF INFORMATION.
We may distribute, share or disclose Personal Information about You as follows or as otherwise described herein:
4. ADDITIONAL RIGHTS OF CALIFORNIA RESIDENTS UNDER THE CCPA.
In addition to the other notices that we have provided in this California Privacy Notice, We hereby provide the following notices to all California residents regarding their rights under the CCPA:
4.1 ACCESS TO SPECIFIC INFORMATION AND DATA PORTABILITY RIGHTS.
Each User has the right to request that the Company disclose certain information to You about the Company’s collection and use of Your Personal Information over the past 12 months. Once the Company receives and confirms Your verifiable consumer request (see Section 4.4: Exercising Your Access, Data Portability, and Deletion Rights), the Company will disclose to You (per your request):
4.2 DELETION REQUEST RIGHTS
Each User has the right to request that the Company delete any of Your Personal Information that the Company collected from You and retained, subject to certain exceptions. Once the Company receives and confirms Your verifiable consumer request (see Section 4.4: Exercising Your Access, Data Portability, and Deletion Rights), the Company will delete (and direct our service providers to delete) Your Personal Information from our records, unless an exception applies. However, the Company may deny Your deletion request if retaining the information is necessary for the Company or its service provider(s) to:
(a) Complete the transaction for which We collected the Personal Information, provide a good or service that You requested, take actions reasonably anticipated within the context of Our ongoing business relationship with You, or otherwise perform Our contract with You;
(b) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
(c) Debug products to identify and repair errors that impair existing intended functionality;
(d) Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
(e) Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
(f) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent;
(g) Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us; or
(h) Comply with a legal obligation; or
(i) Make other internal or lawful uses of that information that are compatible with the context in which You provided it.
4.3.1 NOTIFICATION REGARDING SALE OF PERSONAL INFORMATION: In view of the definition of “sale” under CCPA, the Company may exchange, share, and/or “sell” (as defined under the CCPA) the following categories of Personal Information to third party data analytics providers:
The Company may also use certain Facebook business tools which may share certain Personal Information with Facebook.
We do not knowingly sell the Personal Information of minors under the age of 16.
4.3.2. RIGHT TO OPT OUT OF “SALE”: California residents have the right to opt out of the “sale” of Your Personal Information to third parties, as the term “sale” is defined under the CCPA.
To submit a request to opt out of the “sale” of Your Personal Information to the third party data analytics providers, then please contact the Company by either:
(a) Calling the Company at: 1-877-586-4771
(b) Emailing the Company at:
To opt out of the “sale” of Your Personal Information to Facebook, You should go to Your Facebook settings and change them in order to disable this Facebook function.
4.4 EXERCISING YOUR ACCESS, DATA PORTABILITY, AND DELETION RIGHTS
To exercise the access, data portability, deletion rights, and other rights described in this Section 4, the User must submit a verifiable consumer request to the Company by either:
(a) Calling the Company at: 1-877-586-4771
(b) Emailing the Company at: firstname.lastname@example.org
(a) Provide sufficient information that allows the Company to reasonably verify that You are the person about whom We collected Personal Information or an authorized representative.
(b) Describe Your request with sufficient detail that allows the Company to properly understand, evaluate, and respond to it.
The Company cannot respond to Your request or provide You with Personal Information if the Company cannot verify Your identity or authority to make the request and confirm the Personal Information relates to You. Making a verifiable consumer request does not require You to create an account with us. The Company will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
4.5 RESPONSE TIMING AND FORMAT
If You send a verifiable consumer request from You as set forth in Section 4.4 above, the Company will endeavor to respond to such verifiable consumer request within forty-five (45) days of its receipt. If We require more time (up to a total aggregate of 90 days), the Company will inform You of the reason and extension period in writing. If You have an account with Us, We will deliver our written response to that account. If You do not have an account with Us, We will deliver Our written response by mail or electronically. Any disclosures We provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response We provide will also explain the reasons We cannot comply with a request, if applicable. For data portability requests, We will select a format to provide Your Personal Information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to Your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If We determine that the request warrants a fee, We will tell You why We made that decision and provide You with a cost estimate before completing Your request.
4.6 NON-DISCRIMINATION NOTICE
The Company will not discriminate against You for exercising any of Your rights under the CCPA. Unless permitted by the CCPA, We will not:
(a) Deny You goods or services;
(b) Charge You different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
(c) Provide You a different level or quality of goods or services; or
(d) Suggest that You may receive a different price or rate for goods or services or a different level or quality of goods or services.
5. CERTAIN ADDITIONAL CHOICES YOU MAY HAVE ABOUT YOUR INFORMATION
5.1 OPT-OUT FROM RECEIVING INFORMATION FROM THE COMPANY.
5.1.1 In the event a User has provided the Company with Personal Information such as that discussed above, and thereafter a User does not want to continue to directly receive further notices, or information from the Company such as emails about the Company’s products or services, the User must send an email message to email@example.com stating that the User no longer wants to receive these communications directly from the Company (“Opt Out”). Once the Company has received the User’s request to Opt Out, the Company will use commercially reasonable efforts, in a commercially reasonable time period, to try to carry out such User’s request to Opt Out; provided, however, the Company will not have any obligation to retrieve, and cannot prevent the further use by others of, such User’s Personal Information which may have been shared up to that time with other parties as permitted by the provisions of this California Consumer Privacy Notice.
5.1.2 If a User elects to Opt Out, and provided such User has properly delivered its Opt Out request to the Company in accordance with Section 5.1.1 herein, such User will no longer receive emails directly from the Company after a commercially reasonable time from the date such User sent its Opt Out notice to the Company. However, the Company does not have any obligations under, or liability arising out of, this California Privacy Notice with regard to a User’s decision to share its Personal Information with, Our use of, any other internet websites, forums, or programs that the User may have linked to via the Company Website which are not under the Company’s direct control or ownership. Accordingly, after sending Your Opt Out to the Company, You may need to contact these other entities directly regarding their use of Your Personal Information.
5.2. DO NOT TRACK.
Some browsers have a “DO NOT TRACK” feature that lets website users inform websites or other applications that they do not want to have their online activities tracked. These “do not track” features may also give website users other choices regarding the collection of their personal identifiable information. However, these “do not track” features and “do not track’ signals are not yet uniform. ACCORDINGLY, EACH USER OF THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM IS HEREBY NOTIFIED THAT THE COMPANY WEBSITE AND THE OTHER COMPANY PROGRAMS ARE NOT CURRENTLY SET UP TO RESPOND TO ANY OF THE USER’S “DO NOT TRACK” FEATURES OR “DO NOT TRACK” SIGNALS.
5.3. GEO-LOCATION DATA.
You may be able to prevent your device from sharing precise location information, including without limitation some or all of the Geo-Location Data described in Section 1.2 above, at any time through your device’s operating system settings.
Each User confirms and agrees that by the User’s act of using any of the Company Programs, including without limitation uploading any of the User’s Personal Information or any other content via any Company Program, the User: (a) unconditionally agrees to all of the terms and conditions of this California Privacy Notice; and (b) further agrees that no provision of this California Privacy Notice shall limit, condition, alter, or amend, in any way whatsoever, any rights that User may have separately granted to the Company pursuant to any other agreement that the User may have separately entered into with the Company.
Users are solely responsible for correcting, updating, or modifying any and all of the User’s Personal Information as it appears in, and as otherwise stored or contained in, any Company Program. Without in any way limiting the foregoing, User acknowledges and agrees that the Company does not have an obligation to maintain the accuracy or completeness of any of Personal Information provided by the User to the Company, including such Personal Information once it is stored, described or otherwise contained in the Company Website or in any other Company Program.
The Company Website or other Company Programs may now or in the future provide links or other access to Internet websites, forums or other programs which are not under the Company’s sole control and not solely owned by the Company (collectively referred to as “Third Party Sites”). If a User clicks on a link to, or otherwise gains access to, any such Third Party Site, the User will be transported to one of these Third Party Sites.
THIS CALIFORNIA PRIVACY NOTICE ONLY APPLIES TO THE COMPANY WEBSITE AND THE OTHER COMPANY PROGRAMS OWNED BY THE COMPANY. THEREFORE, THIS CALIFORNIA PRIVACY NOTICE: (A) DOES NOT DESCRIBE THE PRIVACY POLICIES OF ANY OF THESE THIRD PARTY SITES; AND (B) DOES NOT GOVERN THE COLLECTION OR USE OF YOUR PERSONAL INFORMATION BY THE THIRD PARTY SITES. THE COMPANY IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF ANY OF THESE THIRD PARTY SITES. IF A USER CLICKS ON A LINK TO, OR IS SENT TO A LINK OF, OR OTHERWISE GAINS ACCESS TO, A THIRD PARTY SITE, THE USER SHOULD REVIEW THE PRIVACY STATEMENTS OR POLICIES OF SUCH THIRD PARTY SITES (IF ANY) TO DETERMINE THAT PARTICULAR THIRD PARTY SITES’ PRACTICES WITH REGARD TO THE COLLECTION AND USE OF PERSONALLY IDENTIFIABLE INFORMATION.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, EACH USER AGREES THAT IF THE USER USES ANY THIRD PARTY SITES IN ANY WAY, THE USER IS AWARE THAT ANY OF THE USER’S PERSONAL INFORMATION THAT THE USER PROVIDES TO THAT THIRD PARTY SITE MIGHT BE READ, COLLECTED, SHARED, DISTRIBUTED, OR OTHERWISE USED BY OTHER USERS OF THAT THIRD PARTY SITE OR BY ANY OTHER THIRD PARTIES, AND COULD BE USED TO SEND THE USER UNSOLICITED MESSAGES. THE COMPANY IS NOT RESPONSIBLE FOR ANY PERSONAL INFORMATION THAT THE USER ELECTS TO SUBMIT IN, OR OTHERWISE MAKE AVAILABLE TO, THESE THIRD PARTY SITES.
Any link to any Third Party Site from the Company Website or any other Company Program does not imply any endorsement of the privacy practices of such Third Party Site by the Company, and no such Third Party Site is authorized to make any representation or warranty on our behalf.
This California Privacy Notice may be changed from time to time and at any time by the Company. The Company reserves the right to change it without notice to a User. YOU HEREBY AGREE THAT YOU ARE BOUND BY THE VERSION OF THIS CALIFORNIA PRIVACY NOTICE THAT IS IN EFFECT AT THE TIME YOU FIRST USE THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM. THE TERMS OF THIS CALIFORNIA PRIVACY NOTICE MAY BE DIFFERENT THE NEXT TIME YOU USE THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM. ANY USE OF THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM BY YOU AFTER SUCH AMENDMENT(S) SHALL BE DEEMED TO CONSTITUTE ACCEPTANCE BY THE USER OF THE AMENDMENT(S) FOR USE OF ALL COMPANY PROGRAMS. EACH USER SHOULD REGULARLY REVIEW AND PRINT THIS CALIFORNIA PRIVACY NOTICE FOR THE USER’S RECORDS.