Shipping and Return Policies

Return Policy and Instructions 

We’re proud of the things we make at The Annie Selke Companies, and we want our products – and your home – to make you happy. For 25 years, we’ve designed and produced home furnishings that stand out and we’re committed to the quality of our products. We’re also here to help. We want to be your favorite place to buy rugs, bedding, and more, and our Berkshires-based customer service team will gladly answer any questions you may have. If, for some reason, you’re not delighted by your purchase, we’re happy to offer you a refund upon receipt of your return for most of our products within 60 days. Refunds will show on your credit card statement within ten business days of processing. Return shipping will be deducted from your credit.


      start a US return ▶    

start a Canadian return ▶

Items Not Eligible For Return: Unfortunately, we’re not able to offer refunds or exchanges on final sale or clearance items, custom rugs, most furniture, fabric by-the-yard, monogrammed or personalized items, open wallpaper, decorative items, or lighting. Please see the individual items for specific product return info.

For Dash & Albert Swatch Returns: A $2 fee per swatch up to $8 will be deducted from your refund.

Missing Items: If your order is missing items, please contact Customer Service at 877-586-4771 and we will arrange a replacement at our expense or email us at

Please contact Customer Service for return instructions on rugs delivered via Freight Carrier at 877-586-4771 or email us at