STANDARD SHIPPING:
In-stock items that ship via ground service will need 3-5 weeks processing due to high demand.
Need it quickly?
Choose overnight or 2-day expedited shipping during checkout. Expedited orders need 24-48 hours processing time. Orders received over the weekend will start processing on Monday.
*Shipping options may vary based on the delivery address and item types.
We do not ship to PO Boxes at this time. All orders must be shipped to a physical address.
FREIGHT DELIVERY
Large rugs (larger than 8'x10') ship via freight. In-stock items that ship via freight need 3-5 weeks processing.
RETURN POLICY & INSTRUCTIONS:
We’re proud of the things we make at The Annie Selke Companies, and we want our products – and your home – to make you happy. For 25 years, we’ve designed and produced home furnishings that stand out and we’re committed to the quality of our products. We’re also here to help. We want to be your favorite place to buy rugs, bedding, and more, and our Berkshires-based customer service team will gladly answer any questions you may have. If, for some reason, you’re not delighted by your purchase, we’re happy to offer you a refund upon receipt of your return for most of our products within 60 days. Refunds will show on your credit card statement within ten business days of processing.
TO START YOUR RETURN - PLEASE CLICK ON ONE OF THE BUTTONS BELOW:
Items Not Eligible For Return: Unfortunately, we’re not able to offer refunds or exchanges on final sale or clearance items, custom rugs, most furniture, fabric by-the-yard, monogrammed or personalized items, open wallpaper, decorative items, or lighting. Please see the individual items for specific product return info.
For Dash & Albert Swatch Returns: A $2 fee per swatch up to $8 will be deducted from your refund.
Missing Items: If your order is missing items, please contact Customer Service at 877-586-4771 and we will arrange a replacement at our expense or email us at info@annieselke.com
Please contact Customer Service for return instructions on rugs delivered via Freight Carrier at 877-586-4771 or email us at info@annieselke.com
